How do I set up my art files? What are your File Specifications?

File Specifications:

• Flatten all Objects/Gradients/Swatches/Symbols/Special Effects/Transparencies
• Outline all text
• Flattened PDF (Single Page) or JPEG file types only
• Remove all crop marks/bleed otherwise they will be printed
• File must be the same exact size as what is ordered (exception is Gallery wrap Fold Edge and Products with templates)
• CMYK only (we do not print Pantone/5th/Spot/RGB)
• 150 dpi
• If using a template, the file uploaded to our site should match the exact “template size” (different than “graphic size”).
• Do not scale template files, just flatten them and save at 150 dpi
• Files over 200″ can be scaled

• Under 300 mb for upload ***Remove EVERYTHING from your file that you do not want printed on the final product – especially hidden layers and template guidelines.

• Make sure all objects are embedded and flattened (we do not print Non-Native Art).

• If the file is made in Indesign, please flatten the file in Illustrator or Photoshop and export to a JPEG ONLY as we don’t recommend using Indesign at our facility.

• If using Compound Paths to create transparencies/shapes, please completely rasterize or flatten them into the file or they may print incorrectly.

• We do not have specific measurements for Panel jobs. If you are printing in Panels, please make sure you are providing a minimum of 1″ overlay in your files.

Template set up (general directions):

• Design on a layer on top of our template
• Once the design is made, delete the entire layer that includes the blue space/text/guidelines we provide or else they will be printed
• Flatten all objects/transparencies/gradients/swatches and outline all text
• Save the file as a flattened PDF or JPEG full size at 150 dpi

• The size of the file uploaded to the website should be exactly the same size as the template was provided, including the artboard (white) space in the file

• Our template is used as a guide or reference to show general placement of logos/graphic elements

• We print on white material, if you leave an area blank it will print white
• For Advertising Flags, leave a safety margin of at least 2″ from all edges to prevent text from being cut off/hemmed over. If you have any questions about file set-ups, please contact us via phone

Return Policy

Returns / Refund / Reprint Policy

Print Next Day focuses on providing our customers with the best possible printing experience and products. If there is any issue with your order, you must report the problem within five (5) business days. You can submit your claim by calling our Customer Service Department or by emailing our support team.

Our Customer Service Representative will document your complaint and create a claim for you to reference as we investigate the best resolution. All defects and/or order issues must be reported to Print Next Day within five (5) business days of receiving your order. Customers may be requested to submit digital photos documenting the product defects.

In some cases, customers may be required to ship defective product(s) back to Print Next Day at their own expense within an agreed-upon reasonable timeframe. If a defect is determined to exist, Print Next Day may reimburse the customer for reasonable shipping costs associated with returning the defective product.

Any charges related to expedited orders, including rush printing or expedited shipping services, are non-refundable for defective products unless the carrier delivers a damaged product or fails to deliver the order. Turnaround times and shipping options for reprinted orders may vary based on available production capacity and remain at the discretion of Print Next Day.

Production turnaround begins after receipt of final proof approval. Final approval must be submitted in writing. Verbal approvals will not be accepted.