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Return Policy

Returns / Refund / Reprint Policy

Print Next Day focuses on providing our customers with the best possible printing experience and products. If there is any issue with your order, you must report the problem within five (5) business days. You can submit your claim by calling our Customer Service Department or by emailing our support team.

Our Customer Service Representative will document your complaint and create a claim for you to reference as we investigate the best resolution. All defects and/or order issues must be reported to Print Next Day within five (5) business days of receiving your order. Customers may be requested to submit digital photos documenting the product defects.

In some cases, customers may be required to ship defective product(s) back to Print Next Day at their own expense within an agreed-upon reasonable timeframe. If a defect is determined to exist, Print Next Day may reimburse the customer for reasonable shipping costs associated with returning the defective product.

Any charges related to expedited orders, including rush printing or expedited shipping services, are non-refundable for defective products unless the carrier delivers a damaged product or fails to deliver the order. Turnaround times and shipping options for reprinted orders may vary based on available production capacity and remain at the discretion of Print Next Day.

Production turnaround begins after receipt of final proof approval. Final approval must be submitted in writing. Verbal approvals will not be accepted.